Everything was done in a timely manner. Any suggestions I made even though it was a little bit off the scope of work day eagerly complied and they were polite and courteous.
Michael Sheeks
AJ (our sales rep) was excellent and informative. The Install team did a good job and AJ sent someone out after the install was completed to fix a few mistakes.
Barry Golombek
The quality of our new hardwood floor is wonderful. I was also impressed by how quickly our flooring was delivered and installed once we made our selection. Everyone we worked with was very responsive to us. We appreciated the follow up to make sure we were satisfied.
Christy Sullivan
Great choices, competitive pricing, very easy to work with and excellent installers…very pleased
Decor by Donna
The sales rep was very professional and friendly. He was very knowledgeable of carpet and padding. The installers were great, courteous, and fast!
Donna Greene
Have your installers aware of the situation that exists in the home prior to the installation?
Gerry Bonfiglio
I like that the salesperson, Jennifer, promptly responded to my phone message inquiries and also checked in with me during the flooring installation to be sure that I was satisfied. I appreciated the crew leader bringing my attention to an issue in a couple of rooms that resulted in an appropriate delay of installation in those rooms. He could have ignored the problem and continued with the installation on the initial day, which would have resulted in my having mold or problems with flooring adhesion in the future.
Janice Weller
Stick to your promise…courteous installation
Alan Fetterman
We like the quality of the product. They came when they said they were going to come to deliver and install. They did a very good job of putting everything back in place they moved out of the way. Very courteous.
Lola & Joe Riggs
Love the products we bought, however, we were most impressed with the installers. They did a GREAT job, AND cleaned up after themselves.
Maugeri, Jim & Mary
My experience with this company has been excellent. Everyone from Jonathan in sales to Carl and his installation crew, was very knowledgeable and proficient in their craft. The end product is also quite impressive.
Steve Hearn
The rug we picked was really nice, but the way the installer matched up the pattern made it even better! The service was “outstanding”, the guys that put our carpet in were polite, on time, considerate and pleasant to have in my house.
Tim & Ellen Monahan
I wanted to thank-you for working with me on selecting my new kitchen floor as well as basement and bedroom carpet. You were patient, kind and very helpful, not to mention coming to my house twice with the samples so I could be sure of my selections. Thank you very much! I am very happy with the luxury vinyl tile in the kitchen and the carpeting is just right for the basement and bedroom. The installers did an excellent job and were meticulous with cleaning up afterwards.
Diane D.
They did a fantastic job with the carpet installation. The whole process was smooth.
Homeowner in Jamison, PA
Everybody from Jen in sales department to the install crew, was very professional and very friendly. Excellent selection and service. The install crew was most courteous and neat. I would highly recommend them. I am planning to use them again on my next flooring project.
Joe H.
Came out to quote quickly and very pleasant to deal with. Some bespoke parts took quite long to arrive so the installation was delayed by a few weeks. However the stairs installation was done superbly and we are very pleased with the quality of the work. Would recommend.
Homeowner in Cinnaminson, NJ
Everyone we dealt with were very knowledgeable and helpful. Our selections in flooring and carpet were made with the help of Jonathan. We have received many compliments and I will make sure to tell friends/families about Floor Coverings International.
Anthony O.
Carl and his crew were very good in what they do. I’m going to have some more flooring done by them and I’m asking for the same crew…
George U.
They were wonderful to deal with from sales through installation. Timely,professional and courteous. The price was fair with no gimmicks..
Joan P.
Great work and easy to work with.
Homeowner in Mount Laurel, NJ
This was the first time i used your service and was pleased with all aspects of the experience. The sales rep was very knowledgable, informative and accommodating with our busy schedule.
Mike S.
I particularly like the professionalism, honesty and clarity of (Jen) your sales rep who I have always worked with. She is a pleasure to work with and nothing is too much trouble. After the installation is completed she always checks with me to be sure my client is happy with the product, installation and price.
In addition, your installation crews have also been highly professional, doing a great job with the installation of whatever product my client property owner has selected (with Jen’s recommendations) and should I have any on site questions they are always very polite and helpful and happy to make sure I am completely satisfied with their job.
Thank you for providing me with a sales and installation team that makes my job of satisfying my client property owner so easy.
In addition, your installation crews have also been highly professional, doing a great job with the installation of whatever product my client property owner has selected (with Jen’s recommendations) and should I have any on site questions they are always very polite and helpful and happy to make sure I am completely satisfied with their job.
Thank you for providing me with a sales and installation team that makes my job of satisfying my client property owner so easy.
Richard H. Woodhull
Great customer service, quality people every step of the way.
Marianne Barton
Product I purchased was top quality and installation was excellent.
Diane Hopkins
Having a salesperson come to our home was a tremendous convenience and time saver. However, it appeared that the downside was limited product selection. Salesperson was terrific. Actual installation and the crew that did the work went far beyond our expectations. Their attention to detail and work ethic felt like the return of a lost art.
Barry Liftman
The people who installed it were great. They were very professional and I had no issues there. More variety in samples were offered to us, hence better selection. Hard to coordinate though, having people come out and show us things. A little complicated.
Corey Shadimah
The service was excellent, fast and friendly. Our installers were polite and did a wonderful carpet installation job.
Diana Kuber
Very good pricing and installation went well.
Gene & Sandra Dalton
Provide more timely service on correcting problems that occurred during initial wood floor installation.
Ken Aukett
Salesperson Jennifer Cheifetz with your Cherry Hill location is very helpful and knowledgeable about your products. She keeps us in the loop on all deliveries. The installation team for our flooring installation did a wonderful job in a timely manner with no disruption to the residents of our condo community. We are very satisfied with your company and we will be doing more business with Jennifer in the near future.
Haddonfield Commons
No hassle, convenient, no sales pressure, great quality of the flooring. Pleasurable sales and installers. A very easy and thorough experience!
Joe Long
Floor Coverings International had a huge selection of floor coverings at any price point you needed. The installers were efficient, thorough, and cleaned up after themselves. Excellent product and excellent installation.
Lou Schneider
Good carpet, very good installers and timely service.
Mike Manaresi
Quality carpet at a good price. Installation contractors were very good. Carl and his crew did a great job. I have already sent 3 people there, one has already purchased from AJ and Kim and Warren are still shopping working with AJ. They thought the price quoted was slightly higher that they wanted to pay.
Steve Sinclair (Contractor)
Good products and the installation guys are very good.
VT- Donnie Blake Jr. INC.
Floor Coverings Int’l was an excellent company to work with. The rep I dealt with was incredibly professional, responsive, and helpful in every aspect. Our project was delayed on our end due to a total redo of our home, but our rep kept in touch via email periodically and re-engaged seamlessly when we were finally ready for our carpet install. The only reason I took 1/2 a star off my rating was that the installers forgot the stair runner section that I’ve ordered and even though they had extra carpet they didn’t have the machine to finish the edges, so they had to schedule a 2nd visit for that.
Stacey S.
The crew of installers did a great job. They were very clean and paid attention to every detail.
Homeowner in Williamstown, NJ
Everyone I worked with were very professional and courteous. The workers came in and left within an hour for one room with no issue.
Homeowner in Bensalem, PA
They called right away and AJ came out the same day. One week later carpet was installed. They clean up when finished. Job well done.
Dolores O.
Jennifer came to our house and gave us some good choices of carpets to install in our new family room. She was prompt and very easy to work with. We had several estimates and felt comfortable going with FCI. I asked Jen if she could stop by our home a second time so we were sure of what we wanted and she did without delay! The three man crew were here on time for the job and worked quickly and efficiently. I am thrilled with our new carpet! They cleaned up and were very personable. I would absolutely recommend FCI to my friends and family. As a matter of fact, I will bring them back for future projects!
Joe L.
The staff were very friendly and worked with my budget.
Emily B.
Was pleasant, clean, and professional.
Lilla S.
I had a death in my family and had to change the install date. Floor coverings international understood and moved my install around my schedule. I’m very happy with my new carpet.
Bill S.
Great representative and installers. Service was fast, quick and easy. No mess. Extremely happy.
Homeowner in Cherry Hill, NJ
Quality, price, and friendly service. Installers were quick and knowledgeable about their work. Also helped moving furniture. Outstanding performance.
Ted Gasiorowski
Excellent products,service and fair price.
Joan Pinkstone
Everyone I dealt with was fantastic. Courteous, knowledgeable, and easy to work with. The installers were the most sweet, respectful, and polite men.
Jennifer Machinsky
Service and installation has been done perfectly.
Basav 19067
Received a great lesson about flooring and carpet. We were able to make great selections due to this. Installers were professional and did quality work.
Deborah & Anthony Orbanus
I was very pleased with the quality of the installation.
Donna & Scott Holder
Good prices, wide selection of products, good financing, and quick installation without any problems or extras.
Gene & Sandra Dalton
Jonathan was very professional – on time and knew the products. I was also pleased that I did not have to hire a plumber separately. FCI took care of all the details. The subcontractor (Carl Baum) who actually installed the floor took great care to do an excellent job.
Iris Llewellyn
Timeliness. The employees and installers were really nice.
Leslie Gerstein
Price, quality, service, installation is excellent
Lilla Szeles
I really like my carpet but I have been reading stuff about it online since I bought it. I’m concerned of the bad reviews my carpet got. I wish I knew that ahead of time. Person that came to the house was great, showed samples. Service was great. Installers were great too.
Nancy Chylark
Installers were friendly, courteous and did an excellent job throughout the entire house.
Steve Sinclair (Contractor)
Floors look great, everything from sales to install went perfectly. Thanks.
VT-Broussard, Alex
Competitively priced, professional installation, excellent selection, no interest financing.
Ziegler. Gina
Knowledgeable and non-pushy salesperson Meticulous and hard-working installers. Beautiful, yet functional products.
William & Toni Settles
The installers and sales staff was very professional.
VT-Dominque Kevin
Excellent company to work with, no pushy sales people, plenty of products to choose from and prices are just as good, if not better than other flooring companies! The entire experience was excellent, from planning to installing. Installers are top-notch, clean, thorough and fast. Would absolutely recommend Floor Coverings Int’l and I personally would hire them again!
Jay S.
We contacted Floor Coverings International of Cherry Hill when we bought our house. We needed new carpets in two bedrooms, a home office and a family room. We got paired up with our customer service contact named AJ when we called. He was absolutely great! He made time in his schedule to meet us when we could (early mornings, evenings and Saturday). This was particularly important since we were still living in our old home, and could only meet on Saturday at our new house in Cherry Hill. He really listened to what we wanted and made recommendations based on our requests. He was not pushy and did not try to sell us on any upgrades, just exactly what he thought was best for us. He also got us a very reasonable price on all four rooms. Really great guy! The installers were equally good. Everything turned out very nicely and they were very respectful when they were here to do the work. Really a great place to get carpeting. I will recommend to family and friends.
Paul O.
Great flooring and price! Did research other carpeting but found none that can compared with the quality they offered. Contractors that installed were wonderful. They made sure everything was done right and they worked hard to complete the job. They also took the time to explain about the flooring when asked and gave me tips on floor care. Wonderful experience from start to finish!
Alice M.
Arrived on time. Installers knew exactly what they had to do. Work straight through and did a wonderful job. Cleaned up after themselves. Very happy.
John M.
Very clean and fast. Did a few extra (and unexpected) courtesy tasks. Pleasant group of installers.
Frank N.
I needed carpet for one small and two medium rooms in my home. Customer service was great. Jonathan came to our home and provided us with quality samples to choose from. The three carpet installers arrived on the date promised and right on time. They began right away and did an excellent installation job. I have already referred them to a co-worker and will be using them again to do laminate or hardwood installation in other rooms in my home.
William S.
Kyle & Kevin Santor went above and beyond to provide top-notch customer service to me and my family. They were very flexible and accommodating through the entire proces, even when I needed to make some changes to my initial flooring selections. We did a complete house renovation with all new floors – carpet, tile and hardwood – no small endeavor! In terms of installation, I’d be remiss in not mentioning Brett Santor – he was amazing! So patient, kind and helpful. Can’t say enough about the whole team. It was a great experience!
Lori Howard
Commitment, courtesy, effectiveness. Highly recommend Jennifer my sales person.
Michael Toaff
Reasonable rates, great workmanship, knowledgeable field reps and friendly office staff.
Cecil Kirkpatrick / Sunset Road Church of Christ
Bill was knowledgeable and easy to deal with. He answered or returned my calls quickly and answered my questions satisfactorily. The installers did a good job and I’m satisfied with the carpet. I would use your company again and would recommend you to my friends and family.
S. A. Forte
